FAQ - General

How do I send a message to the Panalpina support in case I have a question or (technical) problem?

Click on the question mark in the lower right hand corner. You can now type in a subject, select a category and enter your message. A support representative will get in touch with you to help resolve your issue. 

How do I edit the position of widgets on the dashboard?

Click the “edit” slider on the top right of the dashboard. You can now drag the different widgets (e.g. book) around and resize them by dragging on the widgets’ edges.

How do I remove a widget from the dashboard?

Click the “edit” slider on the top right of the dashboard. You can now remove widgets by clicking on the "trash bin" symbol in the upper right corner of the widget which you would like to remove. 

How do I add a widget to the dashboard?

Click the “edit” slider on the top right of the dashboard. You can now drag widgets from the top row labeled as "DRAG AND DROP TO ADD WIDGETS" in order to add them to your dashboard.